Wednesday, August 26, 2009

Sophie Paris Warranties

1. The warranty on Sophie Pairs products runs for a period of seven (7) days from the time of purchase (proof of purchase must be produced); except for watch mechanisms where the warranty runs for twenty (20) days.
2. Warranty for Sophie Paris products shall be honored in all Business Centers and at the Sophie Paris Head Office (you can also PM me at Multiply or text me). For areas outside Metro Manila, warranties shall be honored within twenty (20) days coming from the Business Centers (or from me).
3. For products sold with gifts, the warranty must be sent as one (1) set.
4. Sophie Paris shall not honor warranties on promotional goods.
5. Sophie Paris warranties cover the following defects.

Warranty on BAGS:
* Production defects
* Broken or detached bag accessories
* Stitches or snaps loose
* Broken zippers
* Discolored, cracked or torn bag material

Warranty on EYEGLASSES:
* Lenses come loose
* Screw become loose
* Scratched lenses
* Uneven glass frame due to freight

Warranty on BELTS:
* Paint imperfections
* Glue removed
* Imperfections in buckle coating
* Stitches or snaps

Warranty on WATCHES:
* Broken mechanism (warranty valid for 20 days)
* Glass comes loose
* Glue removed
* Imperfections in buckle coating
* Loose stitches or snaps
* Dirty/ Stained strap material

Warranty on GARMENTS
* Defect on Material
* Dirty Material
* Stained Material
* Loose stitches or snaps

Warranty on COSMETICS
* Color Change
* Damaged/ Cracked Material
* Irritation (within 1 week from the date of purchase), only the amount of the product claimed will be covered by warranty. Please bring along cosmetic and proof of purchase.

NO OTHER DEFECTS SHALL BE COVERED BY THE WARRANTY.

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